At Thestorestory.com
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and protect your personal data when you visit our website and purchase our digital products, including ebooks and bundles.
- Information We Collect
When you visit our website or make a purchase, we collect the following types of information:
Personal Information:
Name
Email address
Phone number
Payment information (credit/debit card details, payment gateway information)
Non-Personal Information:
Browser type and version
Device type (mobile, tablet, desktop)
IP address
Referring/exit pages
Time and date of visit
- How We Use Your Information
The information we collect from you is used in the following ways:
To Process Transactions: We use your personal and payment details to process orders for digital products, including ebooks and bundles, and to complete transactions efficiently.
To Send Communications: We may send you order confirmations, updates on your purchases, and promotional emails about new products or special offers (with your consent).
To Improve Customer Service: The information helps us respond to your customer service requests and support needs more efficiently.
For Marketing Purposes: We may use your email to send newsletters, special offers, and updates regarding new products. You may opt-out of these emails at any time.
- Data Security
We take the security of your personal information seriously and use a variety of measures to protect it, including:
SSL Encryption: Our website uses SSL (Secure Sockets Layer) encryption to ensure the security of your personal and financial data during transactions.
Payment Security: All payment transactions are processed through secure third-party payment processors (such as Razorpay, PayPal, etc.) and are never stored on our servers.
Access Control: Access to your data is restricted to authorized personnel who require it to perform their job duties (e.g., processing orders, customer support).
Regular Security Audits: We perform regular audits and assessments to identify and mitigate potential vulnerabilities.
- Cookies
We use cookies to enhance your browsing experience, track your use of our website, and personalize content based on your preferences. By using our website, you agree to our use of cookies.
What Are Cookies?: Cookies are small data files stored on your device that allow us to recognize you on subsequent visits.
Cookie Management: You can modify your browser settings to reject cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data with the following types of third parties for business purposes:
Payment Processors: To process payments securely (e.g., Razorpay, PayPal).
Shipping Providers: To deliver physical products (if applicable).
Service Providers: We may share information with third-party vendors who assist in website operations, marketing, and customer service (e.g., email service providers).
These third-party vendors are required to use your personal information only to perform specific tasks and are obligated to keep your data secure.
- Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purpose for which it was collected. If you request deletion of your account or personal data, we will securely remove it from our systems, subject to any legal obligations for data retention. - Customer Rights
As a customer, you have the following rights regarding your personal information:
Access: You may request to access the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data under certain circumstances.
Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details below.
- Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or operational procedures. Any changes will be posted on this page with an updated “Effective Date.” We recommend that you review this policy regularly. - Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Email: [shabanali8879708@gmail.com]
Phone: [8879708709]
Address: [Malad West Mumbai India 400095]